Refund & Cancellation Policy

1. Overview

JyotishWorld provides a digital, email-based consultation service. The dakshina (₹501 per question) is for the time, study and effort involved in preparing your answer. Please read this policy before you pay.

2. Shipping and delivery

No physical goods are shipped. Your answer or report is delivered by email, generally in 7 days after we receive your question and a successful payment.

3. When you are eligible for a refund

• Duplicate or excess payment: you were charged more than once for the same question.
• Payment deducted but question not received: the money left your account but you did not get a confirmation email and the question did not reach us because of a technical failure.
• Cancellation before work begins: you cancel by email before we have started preparing your answer.

4. When a refund is not possible

• Once your answer or report has been prepared and emailed to you.
• If you disagree with, or are unhappy about, the nature of the guidance. Astrology is interpretive and not a guarantee of outcome.
• If incorrect birth details or an incorrect email address were given by you.

5. How to request a refund or cancellation

Email consult@jyotishworld.com within 7 days of payment with:

• Your name and the email address used in the form
• The Razorpay payment ID (it is in your confirmation email) or the payment date and amount
• The reason for your request

6. Refund timeline

Approved refunds are sent back to the original payment method and usually reach you in 5–7 business days after approval. The exact time can depend on your bank or payment provider.

7. Contact

Questions about this policy: consult@jyotishworld.com